Shipping policy

Dispatch & Delivery

Everything listed on Otaku Galaxy is physically in stock in our vault and ready to teleport straight to your setup.

Processing Time
All orders are processed, double-boxed, and dispatched within 24 to 48 business hours (excluding weekends and holidays).

Collector Packaging Guarantee
We know that a crushed box ruins a display piece. We never ship figures in flimsy plastic mailer bags. Every order is wrapped in heavy-duty industrial bubble wrap, fitted with edge protection, and sealed inside a durable, reinforced outer carton.

Tracking Your Order
As soon as your package is dispatched, you will receive an email containing your tracking link so you can monitor its journey all the way to your door. If you have any shipping questions, reach out to us anytime at contact@otakugalaxy.store.